The most common reasons for not receiving emails on an iPhone include:
- Poor or no internet connection, as the Mail app needs an active internet connection to fetch emails.
- Full storage on the email account or the iPhone, which can block new incoming messages.
- Service outages or issues on the email provider's server side.
- Incorrect email account settings, especially if using third-party mail apps or non-default configurations.
- Outdated Mail app or iOS software.
- Mail Fetch settings that are too infrequent or set to manual, which delay new email retrieval.
- Mailbox full or syncing issues with certain folders not set to sync.
- Notification settings preventing alerts for new emails.
Some troubleshooting steps to resolve these issues include:
- Verify the iPhone is properly connected to Wi-Fi or cellular data.
- Check Mail settings: Settings > Mail > Accounts > Fetch New Data, and set to "Automatically" or appropriate Fetch frequency.
- Refresh or restart the Mail app.
- Restart the iPhone to clear temporary glitches.
- Remove and re-add the email account.
- Check the email provider's server status for outages.
- Ensure the Mail app and iOS are updated to the latest versions.
- Check storage availability on the iPhone and email account.
These fixes address most common issues why an iPhone would stop receiving emails.