Apple Trade In is a program that allows customers to exchange their eligible old Apple devices (and some Android devices) for credit towards a new Apple purchase or an Apple Gift Card. The trade-in process works either online or in-store. Here is how the Apple Trade In process works:
- Customers start by providing details about their device online or in-store, including the model and its condition, to get an estimated trade-in value.
- If done online, Apple sends a trade-in kit with a prepaid shipping label to securely send the device back. The device must be mailed within 14 days.
- Once Apple receives the device, experts evaluate its actual condition. The final trade-in value is then confirmed.
- If the device meets the criteria, the customer receives credit towards a new Apple purchase or an Apple Gift Card with the trade-in value.
- If the device is not eligible for credit, Apple will recycle it for free.
- The entire trade-in process typically takes 2 to 3 weeks from mailing the device to receiving credit.
This program helps customers save money on Apple products while promoting device recycling to protect the environment.
