OPay has physical customer service offices in approximately 15 states across Nigeria. These states include:
- Lagos (multiple offices including Allen Ikeja, Festac, Ikorodu)
- Abuja (Federal Capital Territory)
- Abia
- Enugu
- Kano
- Oyo (Ibadan)
- Kogi (Lokoja)
- Cross River (Calabar)
- Edo (Benin)
- Akwa Ibom (Uyo)
- Rivers (Port Harcourt)
- Delta (Warri, Ughelli)
- Ogun (Abeokuta)
- Anambra (Onitsha)
- Kaduna
- Jos (Plateau State)
- Imo (Owerri)
This network of offices allows OPay to provide accessible, face-to-face customer service across major regions in Nigeria, complementing their online and phone support channels
