fidelity is currently unable to provide brokerage or mutual fund account information. please try again later.

4 minutes ago 2
Nature

The message "Fidelity is currently unable to provide brokerage or mutual fund account information. Please try again later." typically indicates a temporary system or platform outage at Fidelity, preventing access to account information. Similar issues have been reported in the past, where users could not view their accounts for a limited time until the system was restored. There is no specific ongoing outage reported as of early September 2025, but such interruptions can happen sporadically and usually resolve on their own or with Fidelity's technical intervention. Customers are advised to try again later or contact Fidelity customer support if the problem persists. No indications were found of a major prolonged outage affecting access to brokerage or mutual fund account information at Fidelity as of now, but occasional temporary disruptions do occur.