how do i hard reset a google streamer

To hard reset a Google TV Streamer 4K, leave it powered on, then press and hold the small button on the back of the device. Keep holding it while the status light blinks yellow; release the button when the light turns solid white. The streamer will restart and erase its data, returning to factory settings.

Using the reset button

1. Make sure the Google TV Streamer is connected to power and turned on.
2. Find the reset button on the back of the streamer.
3. Press and hold the button for about 10 to 12 seconds.
4. Continue holding it while the indicator light blinks yellow.
5. Release the button when the light turns solid white.
6. Wait for the streamer to restart and complete the reset.

The process may briefly display a Bluetooth-related message on the TV. Ignore it and keep holding the button until the factory-reset sequence begins.

Resetting from the menu

If the remote still works, you can reset the device without using the physical button:

1. Press the Home button on the remote.
2. Open Settings.
3. Select System.
4. Choose About.
5. Select Factory reset.
6. Confirm the reset when prompted.

A factory reset removes installed apps, accounts, settings, Wi-Fi details and other stored data, and it can’t be undone. Afterward, you’ll need to complete the setup process again.