To turn off closed captions on Peacock, follow these steps based on your device: On Smart TVs (Roku, Fire TV, Apple TV, LG, Samsung, etc.):
- Start playing a show or movie on Peacock.
- Use your remote to bring up the playback options (often by pressing the "Select," "OK," or directional buttons).
- Navigate to the subtitles or closed captions (CC) option, often represented by a speech bubble or "CC" icon.
- Select "Off" or "None" to disable closed captions
On Peacock Mobile App (iOS & Android):
- Open the Peacock app and start playing content.
- Tap the screen to bring up playback controls.
- Tap the speech bubble icon (subtitles).
- Choose "Off" to turn off closed captions
On Web Browsers:
- Start streaming a title on Peacock.
- Move your mouse over the video to reveal playback controls.
- Click the "CC" icon in the bottom-left corner.
- Select "Off" to disable closed captions
Additional Tips:
- Sometimes changes take up to 30 seconds to apply, so wait briefly after turning off captions
- If captions persist, try restarting the Peacock app or your device.
- On some devices, you may need to pause the video first, then navigate to the subtitles option using arrow keys or remote buttons
- If you experience issues where captions turn back on automatically, try switching subtitles to another language and then back to "None"
If these steps do not work, check your device's accessibility settings to ensure captions are disabled there, or contact Peacock support for device- specific assistance
