To cancel a Planet Fitness membership, you have several options depending on your home club location and membership type:
- In person: Visit the Planet Fitness location where you originally signed up (your home club). Request to cancel your membership, fill out and sign the cancellation form, and submit it to the staff. This is the most straightforward and commonly used method
- By mail: Send a written cancellation notice or a cancellation letter to your home club via certified mail. Include your name, membership ID, phone number, reason for cancellation, and your signature. This method requires allowing enough time for delivery and processing-usually at least 7 business days before your next billing date to avoid extra charges
- Online: Some Planet Fitness clubs allow online cancellation through the member portal on their website. To do this, log in to your account, check if your home club supports online cancellation, and if so, use the cancellation button. If your home club does not allow it, you may be able to transfer your membership to a club that does (e.g., some clubs in California) and then cancel online. This method may involve a cancellation fee (e.g., $50)
- Third-party financial apps: If your home club supports online cancellation, you might also be able to cancel through financial apps like Rocket Money that manage subscriptions
Additional important details:
- Planet Fitness requires up to 7 business days to process your cancellation and stop charges
- There may be a cancellation fee, such as a $58 buyout fee if you cancel before the end of a minimum term contract
- To avoid being charged the annual fee (typically $49), cancel by the 25th of the month before the fee is due
- Phone cancellations are generally not accepted; written or in-person requests are required
In summary, the most reliable way to cancel is to visit your home club in person or send a certified letter. Online cancellation is possible but only at select clubs. Always check with your home club for specific cancellation policies and fees to ensure a smooth cancellation process.
