Switching energy suppliers typically takes up to five working days to complete once you have signed up with a new supplier, according to the UK energy market standards. In some cases, depending on meter type and supplier, it can be as quick as one day. You can also specify a later date if preferred. Before 2022, the process could take up to 21 days, but reforms have significantly shortened this timeframe. If the switch takes longer than five working days, the new supplier is required to pay compensation (e.g., £30 in the UK). During the switch, energy supply continues without interruption, and you have a cooling- off period (usually 14 days) during which you can cancel the switch without penalties. This process and protections apply mainly to domestic consumers in markets like the UK. Business energy switching may have different terms and timeframes.
In other countries such as Germany, the switching process might take up to three weeks, with a seamless transition guaranteed by the local basic supplier.
In summary:
- Typical switching time: up to 5 working days (UK)
- Possible as fast as 1 working day depending on circumstances
- Cooling-off period: 14 days to cancel switch
- No supply interruption during switch
- Compensation required for delays beyond 5 days in the UK
- Older systems took up to 21 days, now much faster due to new regulations
This provides a comprehensive overview of how long switching energy suppliers usually takes.
