The frequency of reviewing an Individual Support Plan (ISP) depends on the type of services and individual circumstances:
- For individuals receiving residential supports (e.g., group homes, foster homes, family living), the ISP is reviewed monthly through face-to-face visits by a Support Coordinator to monitor implementation
- For services such as employment, day habilitation, community integration, individualized skill development, and personal assistance, quarterly face-to-face visits are conducted, with at least one annual visit at the service delivery site
- Individuals receiving purchased services/supports generally have at least an annual face-to-face visit and quarterly phone contacts to monitor the ISP
- For self-directed supports, quarterly face-to-face visits are required to monitor ISP implementation
- In broader care and support contexts (e.g., under the Care Act), a new service or support plan should be reviewed within 6-8 weeks of commencement, then at least annually thereafter for stable plans. Reviews should be more frequent if the individual's needs or circumstances change
- Best practice in some regions recommends the first review within 72 hours to 6 weeks, subsequent reviews within one year, and more frequent reviews (no longer than every six months) if needs are likely to change or the service is new
In summary, the ISP should be reviewed monthly or quarterly depending on the support type, with at least an annual comprehensive review for stable situations. More frequent reviews are required when changes in needs or circumstances occur to ensure the plan remains relevant and effective
