To become a flight attendant, follow these key steps:
- Meet Basic Requirements
- Be at least 18 or 21 years old depending on the airline.
- Have a high school diploma or GED; a college degree can improve your chances but is not mandatory.
- Meet physical requirements such as height and reach (e.g., United Airlines requires 5'2" to 6'3" without shoes).
- Be proficient in English; additional languages are a plus.
- Pass background checks, drug screenings, and medical exams
- Gain Relevant Experience
- Acquire customer service experience in hospitality, retail, or similar fields to strengthen your resume and demonstrate your ability to handle passengers and problem-solving
- Prepare Your Application
- Create a strong resume highlighting customer service skills and relevant experience.
- Apply directly to airlines through their websites or career portals, being ready to act quickly when positions open
- Pass the Interview Process
- Prepare for scenario-based questions using methods like STAR (Situation, Task, Action, Result).
- Be professional in appearance and demeanor; airlines often require conservative attire and have restrictions on visible tattoos or piercings.
- Expect drug tests and background checks as part of the process
- Complete Airline Training
- Attend and pass a 3- to 6-week training program provided by the airline covering safety, emergency procedures, customer service, and aircraft specifics.
- Training includes classroom instruction and supervised test flights.
- A minimum passing grade (often around 90%) is required
- Obtain Certification
- After training, the airline will help you get your FAA Certificate of Demonstrated Proficiency (in the U.S.) or equivalent certification to legally work on aircraft
- Start Your Career
- New flight attendants often begin on reserve status before moving to a fixed schedule.
- Seniority affects scheduling and career progression
Alternative routes include completing relevant college courses or apprenticeships in cabin crew or travel and tourism, which some airlines value
. In summary, becoming a flight attendant involves meeting educational and physical requirements, gaining customer service experience, passing interviews and training, and obtaining necessary certifications before starting your career with an airline