how to cancel 24 hour fitness membership

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how to cancel 24 hour fitness membership

To cancel a 24 Hour Fitness membership, there are several methods available:

  1. In-Person Cancellation:
    • Visit your local 24 Hour Fitness gym.
    • Request cancellation at the front desk.
    • Provide personal info and reason for cancellation.
    • Receive confirmation; access continues through the prepaid month.
  1. Online Cancellation:
    • Log into your account on the 24 Hour Fitness website (My24).
    • Navigate to "My Account" and then to the cancellation page.
    • Confirm your contact and membership info.
    • Submit the cancellation request and note access end date.
  1. Phone Cancellation:
    • Call your local club or the main customer service at 866-308-8179.
    • Provide your member ID and request cancellation.
    • Ask about any applicable fees or confirmation processes.
  1. Written Cancellation by Email or Mail:
    • Send a clear written cancellation request with membership details.
    • Use certified mail for proof if mailing.
    • Request a written confirmation of cancellation.

Important considerations:

  • Most memberships require a 30-day cancellation notice period.
  • Contract or prepaid memberships may have fees or balance owed.
  • Some exceptions apply for moves or medical reasons with proof.
  • Your membership usually remains active until the end of the current billing cycle.

The easiest and fastest options are usually in-person or online cancellation via their website. Phone cancellation is also common but may require follow-up in writing. This offers a comprehensive approach for canceling a 24 Hour Fitness membership efficiently.