To cancel a Planet Fitness membership, you generally have two main options:
- Visit your home club in person : Go to the Planet Fitness location where you originally signed up and fill out a cancellation form. This is the most straightforward and commonly recommended method
- Send a certified letter : If you cannot visit in person, you can send a certified letter to your home club with a statement of intent to cancel, including your name, phone number, and signature. This method requires ensuring the letter is received at least seven days before your next billing cycle to avoid further charges
Online Cancellation Possibility
- Some members, particularly in California or certain clubs, may be able to cancel online through their member portal. If your home club allows it, you can log in to your Planet Fitness account, go to membership details, and click the cancel button.
- If online cancellation is not available for your home club, a workaround is to transfer your home club to a location that allows online cancellation (e.g., a club in California) and then cancel online from there
Important Notes
- There may be a cancellation fee, such as a $58 buyout fee if you cancel before a minimum term ends, plus potential annual fees depending on your membership type
- Cancellation processing can take up to seven business days, so plan accordingly to avoid extra charges
- Phone cancellation is generally not accepted; you must use one of the above methods
In summary, the easiest and most reliable way is to visit your home club to cancel in person or send a certified letter if you cannot go physically. Online cancellation is possible but limited to certain locations or requires transferring your home club
