To close a Chase savings account, you have several options: 1. Online Closure
- Log into your Chase online banking account.
- Navigate to the Secure Message Center.
- Send a message requesting to close your savings account, including your account details.
- Chase typically responds within two business days with instructions or confirmation
2. By Phone
- Call Chase customer service at 1-800-935-9935 (within the US).
- Verify your identity by providing account details and personal identification.
- Inform the representative you want to close your savings account; they will guide you through the process
3. In-Person Visit
- Visit a nearby Chase branch with your identification.
- Speak with a banker to request account closure.
- They will help you transfer any remaining funds and complete the closure
4. By Mail
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Write a letter requesting account closure, including your name, address, account number, phone number, and signature.
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Mail it to:
National Bank By Mail
P.O. Box 36520
Louisville, KY 40233-6520 -
Follow up to confirm the account has been closed
Additional Tips:
- Transfer all funds out of the savings account before closing.
- Cancel or redirect any automatic payments or deposits linked to the account.
- There are no fees for closing a Chase savings account if done before the next statement cycle
- After closure, you can still access your statements for several years via the app
This process is straightforward and can be completed remotely or in person depending on your preference.
