To get your phone off SOS mode, the steps depend on whether you have an Android or an iPhone:
For Android Phones Stuck in SOS Mode
- Turn off Emergency SOS feature : Go to Settings > Safety & Emergency > Emergency SOS, then tap Settings under "How it works" and choose Turn off Emergency SOS.
- Force restart your device : Press and hold the Power button for about 30 seconds (on some models, also hold Volume Down). Release when the screen restarts.
- Update your software : Ensure your Android OS is up to date to fix any bugs causing SOS mode.
- Use Safe Mode : Restart your phone into Safe Mode by holding Power , then pressing and holding Volume Down when it restarts. Exit Safe Mode by restarting normally.
- Factory reset as last resort : Back up your data and perform a factory reset if other steps fail
For iPhones Stuck in SOS Mode
- Force restart your iPhone : Quickly press and release the Volume Up button, then quickly press and release the Volume Down button, then press and hold the Side button until the Apple logo appears, then release the button. This often clears SOS mode without data loss
- Check network connection : SOS mode often indicates no cellular service. Go to Settings > Cellular and ensure your line is active. Toggle cellular off and on to reconnect to the network
- Restart your iPhone : Use the power off slider to shut down and restart your phone.
- Reset network settings : Go to Settings > General > Reset > Reset Network Settings to refresh your connection to the carrier.
- Update iOS : Make sure your iPhone is running the latest iOS version to avoid bugs causing SOS mode.
- Disable Emergency SOS triggers : In Settings > Emergency SOS, you can turn off features like "Call with Side Button" or "Call with 5 Presses" to prevent accidental SOS activation
If none of these steps work, contacting your device manufacturer’s support (Apple Support or your Android phone maker) is recommended for further assistance.
