To mark a message as important in Microsoft Teams, you can use the "Set delivery options" feature which adds a red exclamation mark next to your message, making it stand out. Here are the steps:
- Open a chat or channel and start composing your message.
- Below the message box, click the icon that looks like an exclamation mark (!) inside a circle, labeled "Set delivery options."
- Choose the "Important" option from the menu.
- Send the message, and it will appear with a red exclamation point to highlight its importance.
Alternatively, you can use the keyboard shortcut Ctrl + Shift + I to mark the message as important quickly. This feature is available for new messages and not for replies within threads. Using the Important tag sparingly is recommended to maintain its impact. For repeated urgent notifications, use the "Urgent" option instead, which notifies recipients repeatedly until read.
