how to recall an email in outlook

4 weeks ago 7
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To recall an email in Outlook, follow these steps:

  1. Open your Outlook application and go to the "Sent Items" folder.
  2. Find and double-click the email you want to recall to open it in a separate window.
  3. In the window with the opened email, go to the "Message" tab.
  4. Click on "Actions" and then select "Recall This Message."
  5. You will be presented with two options:
    • "Delete unread copies of this message" to remove the email if the recipient has not opened it.
    • "Delete unread copies and replace with a new message" if you want to send a corrected version.
  6. Optionally, check the box "Tell me if recall succeeds or fails for each recipient" to get notifications on the recall status.
  7. Click "OK" to proceed.

Note that recalling an email works only if you and the recipient are using Microsoft 365 or Microsoft Exchange email accounts within the same organization. Also, the recipient must not have read the email yet for the recall to succeed. This feature is not available for Outlook on Mac or for web-based email services like Outlook.com, Hotmail, or Gmail. If the recall succeeds, you will get a recall report notification in your inbox shortly after the recall attempt. If you are using the New Outlook interface, you might need to switch to Classic Outlook to access this feature, as the recall option may not be available in the new interface yet.