To reset a secure folder password, the exact steps depend on the device and app you’re using (Windows with third‑party folder protection, or a mobile device with Samsung Secure Folder). I’ll outline the common, safe paths for the two most widely used scenarios and then ask a quick clarifying question to tailor the guidance. Direct answers
- If you’re using Samsung Secure Folder on a Galaxy phone:
- Open Secure Folder.
- Tap the three-dot menu (or Settings) and choose Lock type or Reset/Forgot Password.
- You’ll be prompted to sign in with your Samsung account. After authentication, you can set a new PIN, pattern, or password.
- If you forgot the Samsung account password, first recover that account through Samsung’s account recovery flow, then return to Secure Folder to reset the lock.
- You may also be able to use biometric options (fingerprint/iris) if previously enrolled, which can bypass the PIN/PASSWORD for access.
- If you encounter a “Forgot Password” path, follow the on-screen prompts to reset via your Samsung account credentials.
- If you’re using Windows with a password-protected or encrypted folder (built-in options or third-party tools):
- For built-in Windows features (e.g., EFS-encrypted folders or NTFS permissions):
- You typically need the original account that encrypted the data or a recovery password/restore point, and you may need to use the account’s credentials to decrypt. If you forgot the password, you’ll generally need the recovery key or contact your administrator.
- For third-party folder protection tools (Folder Lock, etc.):
- Look for a “Forgot Password” or “Reset Password” option within the tool, or visit the vendor’s official support page for account recovery or password reset procedures.
- If you cannot access the tool, you may need to uninstall and reinstall the tool, then restore data from backups if the tool stores a separate password recovery mechanism.
- For built-in Windows features (e.g., EFS-encrypted folders or NTFS permissions):
Key considerations
- Always ensure you have backup copies of your data before attempting password or access resets.
- If the secure folder or protected data is linked to a specific account (Samsung account, Microsoft account, etc.), password recovery for that account is typically the prerequisite to resetting the folder’s lock.
- If you’re dealing with corporate devices, your IT department may have a recovery process or policy in place.
What I need to tailor help
- Are you using a Samsung Galaxy device with Secure Folder, or a Windows PC with a third-party folder protection tool (and which one)?
- If Samsung: do you have access to your Samsung account email and password, or have you tried the “Forgot password” flow on the Samsung account login?
- If Windows: which tool or built-in feature is protecting the folder, and do you know the vendor or app name (if any)?
Once you share that, can provide step-by-step, device-specific instructions.
