how to unlock att phone

To unlock an AT&T phone, first ensure the phone meets AT&T's eligibility requirements: it must be fully paid off, active on the AT&T network for at least 60 days (postpaid) or 6 months (prepaid), not reported lost or stolen, and your AT&T account should be in good standing. Then, submit a request through the official AT&T Device Unlock Portal at att.com/deviceunlock. After submitting the unlock request, AT&T will email you confirmation and instructions. For iPhones, the unlock usually completes automatically after inserting a new SIM or syncing with iTunes. For Android phones, AT&T will email you an unlock code with instructions to enter it on your phone after inserting a SIM card from another carrier. The process is free if your device qualifies and generally takes 24-48 hours to complete.