You can upgrade tickets on Ticketmaster by exchanging your current tickets for new ones that are of equal or greater value. To be eligible for an upgrade:
- You must have purchased the tickets directly from Ticketmaster (not through resale, Ticket Transfer, or a third party).
- The event must be at least 7 days away (some sources say 24 hours but 7 days is common).
- Your new tickets must be for the same event, venue, and date.
- The new tickets must be available at the time of exchange.
- There is often a $10 exchange fee plus the cost difference between the old and new tickets.
To proceed, you generally need to contact Ticketmaster Fan Support to process the exchange. If upgrading isn't available, options include transferring or reselling your current tickets. In summary, upgrading tickets on Ticketmaster involves exchanging your original tickets for better seats of equal or higher price, paying the difference and any applicable exchange fee, subject to eligibility criteria and event organizer approval.
