The general customer service phone number for Southern California Edison (SoCal Edison) is 1-800-655-4555. This number can be used for account-related inquiries, billing, and electric rates. Here are some additional useful phone numbers for specific purposes:
- Report an outage or voltage issues: 1-800-611-1911 (available 24/7)
- Payments, extensions or payment options: 1-800-950-2356
- Electric vehicle rate inquiries: 1-800-438-4636
- Low income rate assistance (CARE/FERA): 1-800-447-6620 and 1-800-798-5723
- Business customer service: 1-800-990-7788
- TTY service: 1-800-352-8580
The main customer service line operates Monday to Friday from 7 a.m. to 7 p.m. PT and Saturday from 8 a.m. to 5 p.m. PT. For general customer service, 1-800-655-4555 is the best number to call.
