Case managers are healthcare professionals who serve as patient advocates, supporting, guiding, and coordinating care for patients, families, and caregivers as they navigate their health and wellness journeys. Their responsibilities and daily tasks may vary depending on their specific client or employer. Here are some common duties and roles of case managers:
- Meeting with clients: Case managers meet with clients to understand their needs and connect them to the appropriate resources.
- Organizing and evaluating care options: They organize, facilitate, and evaluate care options to best meet an individuals mental, physical, and emotional health.
- Coordinating services: Case managers help identify appropriate providers and facilities throughout the continuum of services, ensuring that available resources are being used in a timely and cost-effective manner.
- Advocating for patients: They act as a link between patients and healthcare or social services providers, advocating for their needs and ensuring they have access to all necessary resources to improve their health.
- Assessing patient needs: Case managers assess patient needs by speaking with patients, their loved ones, and reviewing their medical records, identifying their conditions and preferences regarding their health or care.
- Developing care plans: They help patients take better control of their lives and care plans by evaluating their progress and making necessary adjustments.
- Collaborating with healthcare professionals: Case managers work with a variety of different professionals in the healthcare and social services industries to ensure the best possible outcomes for their patients.
