what happened to cashrewards

just now 1
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Cashrewards, a popular Australian cashback platform, has abruptly shut down its operations as of September 8, 2025, after more than 11 years in the market. The company stopped offering new cashback deals and advised users to withdraw any earned cashback funds by October 24, 2025. All transactions pending as of September 11, 2025, will be processed, but no new cashback offers will be provided. Users with gift cards were advised to download their gift card details before the deadline, as the app and website no longer provide access to offers or wallets. Cashrewards was well-liked for providing cashback incentives through affiliated retailers, generating over $4 billion in sales for partners, and returning $165 million to more than two million members. Despite the sudden closure, all unused gift cards will be honored, and there is an opportunity to manually process withdrawal claims after October 24 through customer support. The specific reasons behind the sudden shutdown have not been publicly explained by the company. Key closure dates include:

  • No new offers available from September 8, 2025.
  • All pending cashback transactions as of September 11, 2025, will be approved.
  • Queries about missing cashback must be submitted by October 10, 2025.
  • Cashback withdrawal deadline is October 24, 2025.
  • Manual withdrawal requests accepted until December 12, 2025.

This shutdown has left many users disappointed, especially those relying heavily on the platform for savings on travel, shopping, and other expenses.