When the box was opened, the otter named Mij (or Mijbil) immediately darted out of the box and vanished quickly down the aircraft aisle. This caused a commotion with cries and shrieks from the passengers. A woman even stood up screaming that there was a rat. Maxwell, the man accompanying the otter, saw Mij's tail disappearing beneath the legs of an Indian passenger and tried to catch it but failed. The air hostess advised Maxwell to sit down while she looked for the otter. After a short while, Mij returned to Maxwell, climbed on his knees, and rubbed its nose on his face and neck, showing affection.