what is 988

988 is the new three-digit dialing code that routes callers to the 988 Suicide & Crisis Lifeline (or 988 Lifeline) . The 988 Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for those in need. When people call, text, or chat with the 988 Lifeline, they are connected to trained counselors that are part of the existing 988 Lifeline network, made up of over 200 local crisis centers. These counselors are trained to provide free and confidential emotional support and crisis counseling to people in suicidal crisis or emotional distress, and connect them to resources. The previous 988 Lifeline phone number (1-800-273-8255) will always remain available to people in emotional distress or suicidal crisis.