A barista at Starbucks is an employee who is responsible for making and serving coffee and other beverages to customers. They are the face of Starbucks and are experts in handcrafting delicious, perfect beverages. Baristas greet customers, take orders, and create quality Starbucks beverages. They also maintain and clean the store, keep equipment operating, and ensure that Starbucks merchandising and signing standards are followed. Other responsibilities of a Starbucks barista include:
- Providing quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
- Maintaining a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team.
- Anticipating customer and store needs by constantly evaluating the environment and customers for cues and communicating information to the manager so that the team can respond as necessary to create the Third Place environment during each shift.
- Following Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
- Maintaining a clean and organized workspace so that partners can locate resources and product as needed.
- Maintaining regular and consistent attendance and punctuality.
Baristas at Starbucks take orders at the counter and drive-thru and make coffee, tea, and other drinks to customer specifications. They may also operate cash registers and credit card machines. Starbucks baristas are trained to showcase their latte art skills, create their own signature beverages using ingredients that exist in Starbucks stores, and present coffee tasting.
