what is a grievance

A grievance is a formal complaint raised by an employee towards an employer within the workplace. It can be related to various issues such as working conditions, pay, benefits, treatment by supervisors or colleagues, discrimination, harassment, or violations of workplace contract terms or labor policy. Grievances are typically addressed through a formal grievance procedure, which may involve steps such as negotiation, mediation, or arbitration. The purpose of grievance procedures is to help management identify problems within the organization and provide employees with a communication channel to management, while also avoiding adversarial relationships between management and employees. Grievance procedures are also governed by case law, which establishes that employers have a duty to provide employees with a fair and effective grievance procedure).