what is a parcel locker

A parcel locker is an automated postal box that allows users to collect parcels and oversize letters, as well as dispatch parcels. It is a lockable storage box where packages can be securely left for collection by carriers, delivery companies, residents in apartment complexes, and customers at retail stores. Parcel lockers are widely used across multifamily apartments, universities, retail stores, coworking spaces, and corporate offices. They provide a safe, convenient, and contactless delivery solution, especially during the pandemic. When a mail carrier is unable to fit a package into a standard mailbox slot, they will place the package in a parcel locker, allowing recipients to retrieve their packages securely using an assigned code or key. Parcel lockers have gained popularity in various countries and are offered by companies such as Amazon, Logibox, PickPoint, QIWI Post, EMS Russian Post, Yandex Market, and Russian Post in Russia, and InPost, Amazon, and Vinted in France. These lockers help reduce logistics costs and provide a frictionless, contactless option for customers.