what is a sop

A Standard Operating Procedure (SOP) is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations. The purpose of an SOP is to provide clear and concise instructions for the consistent execution of routine operations within an organization. SOPs aim to achieve efficiency, quality output, and uniformity of performance, while reducing the risk of errors and deviations. They can be used in a wide range of contexts, including manufacturing, healthcare, aviation, and food service. SOPs can also provide employees with a reference to common business practices, activities, or tasks. New employees use an SOP to answer questions without having to interrupt supervisors to ask how an operation is performed. SOPs can improve communication throughout an organization, and if a task changes, the SOP is updated and redistributed to anyone who uses it, helping the organization efficiently communicate the change to anyone affected. SOPs also reduce the chance of miscommunication since the detailed steps leave little room for debate or questioning.