A train conductor is a crew member responsible for operational and safety duties that do not involve the actual operation of the train or locomotive. The conductor title is most common in North American railway operations, but the role is common worldwide under various job titles. In Commonwealth English, a conductor is also known as a guard or train manager. The responsibilities of a conductor or guard typically include the following:
- Ensuring that the train follows applicable safety rules and practices.
- Making sure that the train stays on schedule starting from the stations.
- Opening and closing power-operated doors.
- Separating or adding additional train cars as directed.
- Collecting tickets and fares from passengers.
- Assisting passengers to board the train as required.
- Answering passengers travel-related questions.
- Preparing reports on irregular train activities, accidents, and unscheduled stops.
- Helping passengers evacuate the train in the event of an emergency.
The tasks of a train conductor may vary depending on the transportation of passengers or cargo. In North America, the conductor manages a freight, passenger, or other type of train and directly supervises the train crew, which can include a brakeman, flagman, ticket collector, assistant conductor, and others. To become a train conductor, one typically needs a high school diploma or equivalent, on-the-job training, and certification as a train conductor by the Federal Railroad Administration. Some train conductors may choose to earn a certificate or associate degree in railroad operations or rail transportation, although this is optional.
