what is communication skills

Communication skills refer to the abilities used when giving and receiving different kinds of information. Communication is the transmission of information, and it can also refer to the message itself or the field of inquiry studying these transmissions. Communicative competence is the ability to communicate well, and it applies to both the capability to formulate messages and to understand them. Communication skills involve listening, speaking, observing, and empathizing. Effective communication skills are essential in the workplace because they can improve relationships with managers and coworkers, increase employee engagement, teamwork, decision-making, and interdepartmental communication. Some of the specific behavioral components that make up communicative competence include nonverbal communication skills, conversation skills, message production, and reception skills. Examples of message production skills are speaking and writing, while listening and reading are the reception skills. Communication skills encompass far more than simple verbal and non-verbal communication, even in a wide range of circumstances. Some of the essential communication skills that most employers seek include speaking appropriately with a wide variety of people while maintaining good eye contact, demonstrating a varied vocabulary and tailoring language to the audience, listening effectively, presenting ideas appropriately, and writing clearly and concisely.