Counselling is a form of talk therapy where individuals, couples, or family members meet with a professional counselor to confidentially discuss problems in their lives. It is a collaborative effort between the counselor and the client, aiming to empower diverse individuals, families, and groups to accomplish mental health, wellness, education, and career goals. The process involves a trained therapist listening to the client and helping them find ways to deal with emotional issues. Counselling can help individuals cope with mental health conditions, upsetting physical health conditions, difficult life events, difficult emotions, and other issues. It can take place face to face, in a group, over the phone, or by email. The therapist listens and supports the client without judging or criticizing, helping them gain a better understanding of their feelings and thought processes, and find their own solutions to problems. Counselling can be used to address issues and problems within relationships or provide mediation between partners. It can also be a talking therapy that encourages people to address the issues they are facing with the eventual goal of overcoming the problem.