what is counselling pdf

Counseling is a process that involves a trained practitioner helping an individual to explore and understand their problems, with the aim of reaching decisions that will affect their life. It is a learning-oriented process that usually takes place in an interactive relationship, and it can be of benefit to a person experiencing problems in various areas of their life, including personal, educational, and vocational. Counseling is different from advice giving or directing, and it can take place in various settings, including face to face, over the phone, in writing, or via the internet