what is curbside pickup

Curbside pickup is a service offered by retailers that allows customers to place an order online and then pick it up from a physical store or designated pickup location. Customers can wait in a specified area while a store employee brings out the order and hands it over to the consumer. The goal is to provide a seamless hand-off on guest arrival that delivers true convenience and saves time. Curbside pickup can be as simple as picking up from the curb outside the store or walking up to an outdoor locker, table, or tent where staff verifies the order before handing it to the customer. The ideal scenario can more accurately be called ‘carside pickup’ since consumers never have to leave their vehicles. Guests park, pop the trunk, and staff sets the order for pickup inside the vehicle. Curbside pickup is a self-service buy online, pickup in-store method. It is a great alternative for customers who don’t want to wait for delivery or prefer not to pay for shipping.