what is eq

Emotional intelligence (EI), also known as emotional quotient (EQ), refers to the ability to perceive, use, understand, manage, and handle emotions. It encompasses various models, including the trait model, which focuses on self-reporting of behavioral dispositions and perceived abilities, and the ability model, which emphasizes an individuals ability to process emotional information and use it to navigate the social environment. EI is composed of five key elements: self-awareness, self-regulation, motivation, empathy, and social skills. High emotional intelligence can help individuals navigate the social complexities of the workplace, lead and motivate others, and excel in their careers. Research has shown that emotional intelligence is the strongest predictor of performance, with employees possessing high emotional intelligence being more likely to stay calm under pressure, resolve conflict effectively, and respond to co-workers with empathy. Therefore, developing and improving emotional intelligence can have a positive impact on personal and professional success.