Hospitality is the relationship between a host and a guest, where the host receives the guest with goodwill and welcome. It involves the reception and entertainment of guests, visitors, or strangers. The hospitality and tourism industry is a vast sector that includes all the economic activities that directly or indirectly contribute to, or depend upon, travel and tourism. This industry sector includes hotels, resorts, restaurants, catering, nightclubs, bars, travel, transportation, tourism, spas, wellness, cruise liners, bus tours, and events. Hospitality plays a role in augmenting or decreasing the volume of sales of an organization. Hospitality ethics is a discipline that studies the usage of hospitality. In Christianity, hospitality is a virtue that reminds people to welcome visitors and show sympathy for strangers.
Merriam Websters Dictionary defines hospitality as "generous and friendly treatment of visitors and guests or hospitable treatment". Dictionary.com defines it as "the friendly and generous reception and entertainment of guests, visitors, or strangers". Hospitality means receiving and entertaining guests in a way that makes them feel well taken care of. It leverages ambiance, service, and products to create a positive experience for guests.
Hospitality management involves all the tasks and aspects associated with managing a hospitality business. These businesses focus on welcoming customers and providing them with pleasant experiences, whether through dining, lodging, events, entertainment, or travel. Hotel management is a type of hospitality administration, and most hospitality businesses fall under one of five key categories: food and beverage, lodging, meetings and events, recreation, and travel and tourism. A background in hospitality management may open a variety of job opportunities, including hotel manager, event planner, restaurant manager, and travel agent.
