what is irctc

IRCTC stands for Indian Railway Catering and Tourism Corporation. It is an Indian public sector undertaking that provides ticketing, catering, and tourism services for the Indian Railways. IRCTC was established to manage Indian railway catering, online ticketing, and tourism operations. It is the only company authorized by the Government of India to offer online tickets, sell drinking water, and provide catering services. The company also manages air-conditioned waiting lounges, retiring rooms, and budget hotels in partnership with private entities. IRCTC's mission is to improve customer support and facilitation through better industry techniques in the areas of rail catering, travel, hospitality, and tourism