what is ivr in india post

IVR stands for Interactive Voice Response. In the context of India Post, IVR is a facility that allows customers to access information about various postal saving products, small saving schemes such as PPF and NSC, interest earned on investments, ATM card blocking facilities, and other services through their mobile phones by dialing the toll-free number 18002666868. Customers need to call from their registered phone number to avail the service. The IVR menu includes options for different languages, account balance inquiry, blocking of ATM card, and other services