what is ivr in speed post

IVR stands for Interactive Voice Response, which is a technology that allows users to interact with a computer system through voice or keypad inputs. In the context of Speed Post, IVR is used to track the delivery status of parcels, registered posts, and shipments. Customers can enter their IVR Post Tracking number in an online automatic tracker to view real-time delivery status details about their courier. Additionally, India Post has recently unveiled a new IVR facility that allows customers to know about their small saving schemes such as PPF, NSC, and others by dialing the toll-free number of Indias Post, which is 18002666868. The IVR provides several options for saving account customers, such as knowing the account balance of all the schemes, blocking an ATM card, and more.