what is listening skills

Listening skills refer to the ability to accurately receive and interpret messages in the communication process. It is an active process of getting information, ideas, and understanding the message conveyed in the sounds you hear. Good listening skills play a vital role in today's business world and are key to all effective communication. Effective listening involves paying attention to what someone else is saying, showing that you're listening, giving feedback, refraining from judgment, and understanding the meaning of the message. Developing good listening skills can lead to better relationships, improved self-esteem, higher grades, better health, and general well-being