what is rpa automation

Robotic Process Automation (RPA) is a form of business process automation that is based on software robots or artificial intelligence agents. RPA is a software technology that makes it easy to build, deploy, and manage software robots that emulate human actions. RPA is an advanced form of business process automation that is able to record tasks performed by a human on their computer, then perform those same tasks without human intervention. RPA uses software bots to automate repetitive tasks, freeing up human time for more complex work, thereby boosting business efficiency. RPA tools allow data to be handled in and between multiple applications, for instance, receiving email containing an invoice, extracting the data, and then typing that into a bookkeeping system. Companies adopt RPA to streamline operations, enhance accuracy, reduce costs, improve customer service, and enable employees to focus on strategic tasks. RPA scenarios range from generating an automatic response to an email to deploying thousands of bots, each programmed to automate jobs in an ERP system.