A social tariff is a system of reduced prices or subsidies for certain goods or services that are designed to make them more affordable for low-income or financially struggling households. In the context of telecommunications, social tariffs are cheaper broadband and phone packages for people claiming Universal Credit, Pension Credit, and some other benefits. These packages are delivered in the same way as normal packages, just at a lower price. Some providers call them "essential" or "basic" broadband. Social tariffs are encouraged by Ofcom and the UK government to help customers on low incomes. Here are some key points about social tariffs:
- They are available to those on a variety of benefits, including Universal Credit and Pension Credit.
- They are cheaper than regular packages, with current prices ranging from £10 to £20.
- They are delivered in the same way as normal packages, just at a lower price.
- The price wont go up mid-contract, and it costs nothing to leave.
- If your provider offers a social tariff, you can switch to it at any time, free of charge.
Overall, social tariffs are a way for low-income households to access essential services like broadband and phone packages at a more affordable price.
