what is soft skills training

Soft skills training is training that focuses on developing or improving interpersonal skills such as communication, teamwork, problem-solving, empathy, and leadership. Unlike hard skills, which are technical skills that can be taught with relative ease, soft skills are personality and behavior-related skills that can be more challenging to teach. Soft skills training can help employees become better communicators, better listeners, and better problem-solvers. It can also help employees develop a positive attitude, emotional intelligence, and the ability to take the initiative. Soft skills training can be delivered through coaching, courses, or eLearning programs. Soft skills training is important for employees because it can enhance their performance, make them more effective communicators, and help them think creatively and critically.