Snapchat is experiencing a widespread outage today, October 21, 2025, affecting millions of users globally. The issues include users being unable to log in, send or receive snaps, and load the app. Some users report being locked out of their accounts temporarily due to repeated failed login attempts or unusual activity notifications. This outage is linked to a major problem with Amazon Web Services (AWS), which hosts much of Snapchat's infrastructure. AWS has reported internal network issues in its US-EAST-1 region, which is impacting many apps and websites including Snapchat, Ring, Coinbase, Fortnite, and others. Snapchat has acknowledged the problem and is reportedly working on a fix, but the outage is ongoing for many users. Common advice for affected users includes checking internet connections, restarting the app, and ensuring the app is updated, though the root cause is a server-side issue beyond user control.
In summary, today's problem with Snapchat is primarily due to a significant AWS outage disrupting its service, leading to widespread login troubles, messaging failures, and access issues for users worldwide.