Zoho CRM is an online customer relationship management software that helps businesses manage their sales, marketing, and customer support activities in a single platform. It acts as a single repository to bring all these activities together and streamline the process, policy, and people. Zoho CRM was released in 2005, along with Zoho Writer, the companys first Office suite product. Some of the key features of Zoho CRM include workflow management, advanced analytics, territory management, sales and marketing automation, and more. Zoho CRM can help reduce the time salespeople spend on mundane tasks, allowing them to concentrate more on their customers and unify their operations across multiple geographic locations.
Zoho CRM is a fully-featured CRM software that offers robust features for sales and marketing, powerful integrations, and secure data management. It helps businesses capture all the required information to provide a 360-degree view of customers interests and preferences. Zoho CRMs free tool helps businesses create, manage, and organize data in a way that drives sales and revenue. It offers features such as lead and contact management, deal management, email marketing, and workflow automation. With Zoho CRM, businesses can engage with their customers through the right channel at the right time and with the right message, harnessing the power of omni-channel presence, segmentation, KPIs, predictive intelligence, and more to deliver personalized experiences that breed customer loyalty.
