Interpersonal skills refer to the personal qualities and behaviors that enable individuals to effectively communicate, interact, and build relationships with others. Sometimes called "people skills" or "soft skills," these include both innate traits and learned abilities used in social situations relevant to career, education, and personal life
. Key interpersonal skills include:
- Empathy
- Active listening
- Teamwork
- Leadership
- Motivation
- Conflict resolution
- Negotiation
- Flexibility
- Patience
- Responsibility
- Dependability
- Positive attitude
- Collaboration
- Mediation
- Persuasion
These skills help start, build, and sustain relationships, enabling effective communication and cooperation in various settings such as the workplace, school, or daily life
. They are crucial for career advancement, improving teamwork, and managing conflicts, and are highly valued by employers
. In summary, interpersonal skills are the essential social and emotional abilities that facilitate positive interactions and relationships with others, making them vital for personal and professional success
