AI is expected to affect jobs that involve knowledge work, repetitive tasks, writing, and information processing the most. The top types of jobs impacted include:
- Translators and interpreters
- Historians and writers
- Sales representatives
- Customer service representatives
- Administrative and office support roles
- Legal assistants and paralegals
- Accountants and auditors
- Content writers and editors
- Technical jobs involving coding and programming
These occupations are highly exposed to AI because their tasks—such as language translation, document review, information gathering, communication, and routine data processing—are closely aligned with AI capabilities. AI tools like generative language models and automation systems can perform these functions efficiently, which leads to potential workforce displacement or reshaping in these fields. In contrast, jobs that require physical labor, specialized human judgment, creativity, or emotional intelligence tend to be less affected by AI. Examples of less impacted jobs include certain skilled trades, healthcare roles involving patient care, and jobs that require complex interpersonal skills. Overall, jobs highly susceptible to AI are often those involving repetitive administrative tasks, customer interaction, data entry, and routine content generation, while roles that demand nuanced human interaction, complex problem-solving, or physical dexterity remain safer for now.
