If there is a concern about someone's behavior towards a child or adult in World Vision's programmes, the appropriate action is to report the concern immediately. World Vision has a zero-tolerance policy for any abuse or exploitation of children or vulnerable adults within its operations. Reporting can be done through established mechanisms such as contacting a designated safeguarding officer, manager, or using the Integrity and Protection (Whistleblower) Hotline, either online or by phone. It is important to document observations, follow World Vision's safeguarding policies and procedures, maintain confidentiality, and ensure the matter is taken seriously and addressed promptly. Support is also available for those who report concerns to help them through the process. This approach is aligned with World Vision’s commitment to protect children and vulnerable communities and includes swift investigations and appropriate responses to safeguard those at risk.