When you call someone and they can't hear you but you can hear them, the issue is usually related to your phone's microphone or settings impacting the microphone functionality. Common causes and solutions include:
- Microphone blockage or damage: Ensure nothing is covering your microphone like a phone case or screen protector, and check for physical damage.
- Device settings: Make sure the microphone permission is enabled for your calling app, and that mute is not activated.
- Software issues: Restart or reboot your phone to clear temporary glitches. Also, ensure your device software is updated to the latest version.
- Network or carrier coverage: Poor signal or SIM card issues can impact call audio. Check SIM card placement or consider testing your SIM in a different device.
- Specific features: If Wi-Fi Calling is on, try turning it off, and check that "Mute all sounds" is disabled.
- Test calling in different conditions (other contacts, locations, or devices) to isolate the problem.
If none of these steps fix the issue, it may indicate a hardware problem with the microphone, for which professional repair or support is advised.
