You can return Amazon packages at several convenient locations and through various methods:
- Kohl's stores : Amazon returns are accepted at all Kohl's stores (except Anchorage, Alaska). You start the return on Amazon’s website, select Kohl's Dropoff, get a QR code, then bring the item to Kohl's where staff will pack, label, and ship it for free
- Staples stores : Similar to Kohl's, you can drop off your return at Staples by showing the QR code Amazon provides. Staples staff will handle packing and shipping at no cost
- Whole Foods Market : Some Whole Foods locations accept Amazon returns without requiring you to box or label the item. You show the QR code at the customer service desk or return kiosk, and an employee processes the return
- The UPS Store : You can drop off returns at The UPS Store without boxing or labeling; they will prepare the package for shipment. You need to show the QR code Amazon emails you
- Amazon physical stores : If you live near an Amazon Fresh or Amazon Go store, you can return items there with a QR code, usually in original packaging
- UPS pickup : You can schedule a UPS pickup at your home. You must package the item yourself, and UPS provides the return label. This option may incur a fee
To initiate any return, go to your Amazon orders, select the item, choose return, and follow the prompts to select your preferred drop-off location or pickup option. Amazon will provide a QR code for drop-off returns or a prepaid label for shipping yourself
. If you don't have the original box, many drop-off locations like Kohl's, Staples, Whole Foods, and UPS will pack your return for free
. In summary, the most common and convenient places to return Amazon packages are Kohl's, Staples, Whole Foods, The UPS Store, and Amazon physical stores, with the option of UPS home pickup if preferred. All require starting the return process on Amazon’s website to get a QR code or label.