There are several common reasons why message notifications are not coming through, and here are some key troubleshooting steps to resolve the issue:
- Check internet connection to ensure messages can be received.
- Make sure notifications are enabled both in your phone's system settings (Settings > Notifications > App notifications) and in the messaging app settings.
- Ensure that "Do Not Disturb" mode or any Focus mode is turned off as these block notifications.
- Verify that the message app is allowed to run in the background without data restrictions.
- Unmute any muted individual or group chats.
- Restart your device and update the messaging app to the latest version.
- For specific platforms like Android or iOS, there are additional steps such as unblocking contacts if necessary and checking that notification permissions have not been revoked.
- If notifications are still not working, uninstalling and reinstalling the app to reset permissions can help.
These steps cover the general causes of notification issues including silenced app notifications, system Do Not Disturb modes, background restrictions, and app-specific settings that mute or block notifications.
If more detail is needed for a specific device or app (e.g., WhatsApp, Google Chat, iPhone SMS), please specify for tailored instructions.